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Shipping Policy 19 35

Wellush – Balance, Beauty, Barakah

At Wellush, we aim to deliver your orders safely, efficiently, and with complete transparency. This Shipping Policy explains our order processing timelines, shipping schedules, and delivery estimates. For information related to returns and refunds, please refer to our Refund & Return Policy.

Order Cut-Off Time

  • Order cut-off time: 2:00 PM
  • Timezone: GMT-08:00 (Pacific Standard Time – Los Angeles)

Orders placed before the cut-off time are processed the same business day. Orders placed after the cut-off time will be processed on the next business day.

Handling Time

  • Handling time: 0–2 business days
  • Order processing days: Monday to Saturday

Handling time refers to the period between order placement (after the cut-off time) and when the shipment is prepared and handed over to the shipping carrier. Some orders may ship the same day if placed before the cut-off time.

Transit Time & Delivery Estimates

  • Delivery time: 4–10 business days
  • Shipping days: Monday to Saturday
  • Shipping cost: Free shipping

Estimated delivery time is calculated based on order placement time, handling time, transit time, and public holidays. If a delivery period overlaps with a public holiday, the estimated delivery date will be adjusted accordingly.

Countries Covered by This Policy

Algeria, Angola, Argentina, Bahrain, Bangladesh, Belarus, Brazil, Cambodia, Cameroon, Chile, Colombia, Costa Rica, Côte d’Ivoire, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Georgia, Ghana, Guatemala, Hong Kong, Indonesia, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Nicaragua, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Russia, Saudi Arabia, Senegal, Singapore, South Africa, Sri Lanka, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe

Shipping Delays

While we strive to meet all estimated delivery timelines, delays may occasionally occur due to:

  • Customs clearance procedures
  • Weather conditions
  • Public holidays
  • Courier or logistics disruptions

Wellush is not responsible for delays caused by factors beyond our control, but we will always assist you in tracking and resolving delivery issues.

Incorrect Address & Failed Deliveries

Please ensure your shipping address is accurate at checkout. Wellush is not responsible for failed deliveries due to incorrect or incomplete address details. Reshipping fees may apply in such cases.

Damaged or Missing Packages

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with clear photos. Eligible cases will be handled according to our Refund & Return Policy.

Need Help?

If you have any questions regarding shipping, order status, or delivery timelines, please contact us at wellushofficial@gmail.com.

Thank you for shopping with Wellush — where Balance, Beauty, and Barakah guide everything we do.